SFHS Academy Brief
March 2009
 

 

Welcome to St. Francis Health Service’s Supervision I alumni newsletter.

Our objective is to review key methods and guidelines learned in Supervision I: Fundamentals of Leadership, and to encourage you to reapply what you learned. The key to learning any skill or technique is repetition and going out and doing it.    

 

In session 7, we learned that Delegation is a skill supervisors must understand and master in order to extend their own effectiveness and achievement in the workplace.

As a supervisor, manager or team leader, you make daily decisions about the appropriate leadership style to employ in each work situation.  You want to foster employee empowerment to enable your team members to contribute their best effort at work.

Below are tips for successful delegation of authority that will help you help your staff succeed when they are most empowered:

 

1.                  When delegating work, give the person a whole task to do.   (If you can’t give the employee a whole task, make sure they understand the overall purpose of the project or task.  If possible, connect them to the group that is managing or planning the work.  Staff members contribute most effectively when they are aware of the big picture.)

2.                  Make sure your staff person understands exactly what you want them to do.   Ask questions and have the employee give you feedback to make sure your instructions were understood.

3.                  If you have a picture of what a successful outcome or output will look like, share a picture with your staff person.  You want to make the person right.  You don’t want to mislead the person to whom you delegate authority for a task into believing that any outcome will do, unless you really feel that way.

4.                  Identify the key points of the project or dates when you want feedback about progress.  This is the critical path that provides you with the feedback you need without causing you to micromanage your direct report or team.  You need assurance that the delegated task or project is on track.  You also need the opportunity to influence the project’s direction and the team or individual’s decisions.

5.                  Identify the measurements or the outcomes you will use to determine that the project was successfully completed.  (This will make performance appraisals more measurable and less subjective, too.)

6.                  Determine, in advance, how you will thank and reward the staff person for their successful completion of the task or project you delegated.

 

Successful delegation of authority as a leadership style takes time and energy, but it’s worth the time and energy to help employee involvement and employee empowerment succeed as a leadership style.  It’s worth the time and energy to help employees succeed, develop and meet your expectations.  You build the employee’s self-confidence and people who feel successful usually are successful.

 

 
 
Quote of the day:
 “Delegating work works, provided the one delegating works too.”
            -Robert Half
 

St. Francis Health Services

801 Nevada Ave. Suite 100 • Morris, MN  56267
Phone: 320-589-4903 • Fax: 320-589-1270

www.sfhs.org

from: Leah Nelson